FAQs: Unveiling Answers to Your Burning Questions

Welcome to Kinder Kindling’s FAQs hub, where we aim to illuminate any queries you may have about our eco-friendly kindling. We understand the importance of transparency and accessibility, and this FAQ section is designed to address common questions, offer insights into our sustainable practices, and simplify your experience with us. Whether you’re curious about the sourcing of our kindling, the benefits of our new mushroom crate packaging, or how to place an order, you’ll find the answers here. Let’s navigate through the details together, fostering a deeper understanding of Kinder Kindling’s commitment to quality and environmental responsibility.

 Our kindling is locally sourced, ensuring a minimal carbon footprint and supporting the community. We work in union with several local businesses.

We are. Our certificate number is WS6075/00001. You can find out more about the scheme at Ready To Burn.

Ordering is simple! You can place an order using our contact form. Tell us who you are and your address, the quantity you need, whether you want crates or nets and we will do the rest. Or give us a call or text on 07467 672229.

Our crates are £7 each.

We can send an invoice ahead of time with all our bank details on for payment ahead of delivery. We will also accept cash upon delivery if that would be easier for you.

We offer free delivery within a 5-mile radius, ensuring your convenience without additional charges. If you live further afield but love what we do, then please just contact us for a quote.

While specific dates can’t be guaranteed, we offer prompt delivery. Contact our team for special arrangements.

We prioritise sustainability by using reclaimed wood otherwise destined for landfill, naturally drying it, and employing eco-friendly packaging options. You can find out more by reading our blog post.

The mushroom crate not only facilitates optimal wood drying, stacks perfectly, is a convenient size for lifting but is also reusable, contributing to our commitment to reducing waste. Here you can find out lots more details about our mushroom crate packaging.

Absolutely! Hand the empty crate back to us during your next delivery, contributing to our sustainable packaging cycle.

At Kinder Kindling, we’re different. Our kindling is made from locally reclaimed wood, naturally dried under the sun and wind to achieve a Ready to Burn certified moisture level below 20%. All materials are either reused or recycled—our packaging uses reusable mushroom crates, and we repurpose or recycle all production waste. We’re committed to eco-friendly practices, delivering a high-quality, sustainable product that supports Dorset’s environmental goals.

No. We sell by volume. We know this is more difficult to visualise but weight is far too variable. Our wood is of different types with different densities which means from one crate to the next there can be a significant difference. Also, the less moisture in the wood, the lighter it is so even identical wood will weigh different amounts. The volume of our crates is 0.015m3. Our crates are 40cm x 30cm x 12.5cm. We know that isn’t as helpful as we want it to be so here is an image of one of our crates.

A crate full of kindling

As we conclude this journey through Kinder Kindling’s FAQs, we hope this resource has shed light on various aspects of our eco-friendly kindling. If you find yourself with lingering questions or seeking further clarification, don’t hesitate to reach out to us. Our dedicated team is here to assist, ensuring that your experience with Kinder Kindling is as warm and hassle-free as the fires our premium kindling ignites. Thank you for exploring our FAQs – your go-to guide for all things sustainable warmth!